Do you want to interact with your customers more effectively? SMS text messages are a quick and uncomplicated way to send small bits of information to a wide range of customers. However, it is essential to keep in mind SMS etiquette...
Never has communication been easier. touchSMS offers unique SMS features that help you connect your business to the right people in real-time. We live in a digital world where people are always closely connected to their devices. How are you reaching...
SMS platforms are swiftly becoming the best way to connect with customers and ask them about their experiences with your products, services, or employees. Outdated comment cards and low-response telephone and email surveys aren't sufficient today. You can reach a...
If you're a business owner, you understand that while attracting new clients is important, retaining current customers and keeping former ones coming back is vital. Today's discerning customers don't give out their loyalty on a whim. Instead, they frequent businesses...
Any business needs to encourage customer loyalty, and countless companies across industries have adopted customer loyalty programs to accomplish this goal. These loyalty programs can be very effective, but today’s consumers belong to dozens of them, and it can be...
Nowadays, smartphones are everywhere. Text messaging is the most effective way for a business to communicate with its customers and employees. An SMS is typically a short message, so use those characters wisely. Research shows that 68% of customers are likely...
Now more than ever, businesses are seeing the benefits of SMS messaging to engage their audiences on a more personal level. However, this technology can be time-consuming to execute if you don’t implement it correctly. That’s where SMS automation comes in....
Nowadays, one of the easiest ways to connect with your target audience is through streamlined SMS campaign processes. SMS campaigns are a great way to quickly attract many customers or clients. Over 65% of the population uses text messages, and texts...
Customer trust rests at the cornerstone of every business—if consumers trust the brand, it will have the opportunity to succeed. Discerning customers hold companies to specific standards, similar to how they build social relationships and invest in favourable connections. Our...
Now that touchSMS is in Microsoft Teams.. it has everything. [vc_video link='https://youtu.be/CtrTpWWj4LE'] Microsoft has revolutionised the collaborative virtual workspace with its ‘chat-based workspace in Office 365’ - Microsoft Teams. Designed for local, remote and distributed work groups, Microsoft Teams empowers collaboration in...